Frequently asked questions
What is the opening time of Orient Spa Hanoi?
We are open daily from 09:00am to 10:00pm. Last appointment is at 9:30pm.
How can I make a reservation?
You can make a reservation using one of the below options:
Book online by visiting our SPA MENU page and choose the service you prefer. Our booking system is very easy to use.
Call our hotline: 0977 903 499
Email us: firstname.lastname@example.org
Send us a message via Facebook
What type of payment is accepted?
You can pay by cash, credit card (Visa, Mastercard or Amex) or make online payment.
Do you offer Gift Card/ Gift voucher?
Yes, we offer many options for Gift Card and Gift Voucher. Please contact us for further details.
Is tipping compulsory?
It is totally up to you to tip our therapists or not. Instead of tipping, you can also help share your experience on social media such as Trip Advisor, Google and Facebook - your therapist will get a bonus/ monthly reward thanks to your support.
Is there an age limit at Orient Spa?
There is no age limit, please freel free to bring your child to our palce! We can offer treatment for children from 2 year old and up too.
I am pregnant. Can I use your spa service?
Orient Spa offers a great place for mother-to-be. We can customized our spa to relieve tension and stress during your terms. Please make sure to inform us in advance of your conditions so we can take extra care of you.
What type of product/ cosmetics is used at Orient Spa?
Apart from facial care (which we use Dermalogica brand), most of our treatments are natually sourced. We make use of local herbs, fruits and plants to give you a localized feel during your spa time. For example: mint and lime, kaffir leaf and lemongrass are combined into our treatments.